Personal identification information
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, download our Software, fill out a form, subscribe to our mailing list, purchase a subscription for our Software, place an order for our services, and interact with us (such as by asking questions, providing comments or requesting support).
Here is the personal information on you that we may collect:
- Your last name and first name
- Your email address
- Your mailing address and/or your billing address, as appropriate
- Your payment information (such as a credit card number) if you place an order with us
- Your billing history and promotional code associated with your account, where applicable
- Your usage data of our Software
- Your language of correspondence
- Your interactions with us, whether by email, on our blog or on social media platforms.
Non-personal identification information
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, your IP address, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information
Nawmal may collect and use you personal information for the following purposes:
- To authenticate you when you use our Software
- To activate certain features of our Software
- To develop and improve our Software
- To run and operate our Site
- To improve customer service
- To process payments
- To follow up on any questions and request for assistance or information
- To understand your needs and preferences, and to assess your level of satisfaction with our Software and our Site.
- To send periodic emails.
How we protect your information
We believe that the information you have given us must receive the same protection as though it were stored on your home computer’s hard drive. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information stored on our systems.
Sharing your personal information
We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business, the Site and our Software, or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.
We may also disclose your personal information in all cases where such disclosure is permitted or required by applicable laws (for example, court order, situation that threatens the life, health or safety of an individual).
Retention and Conservation of Your Information
Your personal information may be stored and processed in Canada or any other country in which Nawmal or its agents maintain facilities, including the U.S.A. Your personal information is subject to the laws of the countries in which it is stored and used, and the privacy legislation of these countries may differ from those applicable in your country of residence. Under the laws of the U.S.A., the courts, organizations responsible for applying the legislation, regulatory agencies or safety authorities may under some circumstances be authorized to access your personal information. By giving us your personal information, you agree to allow it to be transferred to the U.S.A., which has a different regime for protecting personal information than that of your country of residence.
If you decide to opt-in to our mailing list, you may receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.
Third party websites
You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
If we learn that we have collected personal information on a child under 14 years of age without first having received the authorization of a parent or guardian, we will take the necessary measures to delete that information within a reasonable timeframe.
Right to Access and Correct
On written request and subject to proof of identity, you may access the personal information that we have collected, used or disclosed and request that it be corrected, as authorized or required by applicable laws.
Your acceptance of these terms
By using this Site or our Software, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or Software. Your continued use of the Site or Software following the posting of changes to this policy will be deemed your acceptance of those changes.
405, Avenue Ogilvy, Suite 101
Canada H3N 1M3